Refund policy

At Tides of Wonder Books, we curate each book and activity kit with care. We want you and your family to love every story that arrives at your doorstep. If something isn’t right, we are here to help.

Condition Requirements: Unused items in their original condition may be returned within 30 days of delivery.

• Books: must be unused and in original condition
• Activity kits & loose parts: Must be complete with all parts, unused and in their original packaging

To start a return, please contact us hello@tidesofwonderbooks.com.

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. 

Damages and Issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. We will send a replacement at no cost to you, or issue a full refund to your original payment method. Please contact us at Hello@tidesofwonderbooks.com and include your order number and clear photos of the damage/issue.

Exceptions / non-returnable items 
Unfortunately, we cannot accept returns on sale items or gift cards.

Refund Processing

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at hello@tidesofwonderbooks.com.

Contact us: for any returns or support, please reach out to us at:

• Email: hello@tidesofwonderbooks.com
• Business Name: Tides of Wonder Books LLC
• Location: Pacific Grove, CA